Technical Support

INTRODUCTION
At MTS, we build technical support solutions with multi-level back-up of technology and power. We aim at providing you the most appropriate services at all levels. The front line team takes the initial call and solves the most common problems. The next level comprises of  the specialists in various aspects of the products for the most complex problems. Thus, guarantee you a complete Technical Solution to every of your problem.

SERVICE DETAILS / OUTLINES
MTS provides customer solutions and support for:

• Troubleshooting calls.
• Software problems.
• Internet service problems.
• Computer hardware problems.
• Up-sell/cross-sell purchases.
• Corporate helpdesk support.
• Warranty and post-warranty support.